rajangamenPrivacy Policy

This page describes what we collect when you use rajangamen and how we keep that data protected. We operate live-dealer tables, sportsbook markets, slot games, and esports betting across Indonesia — from Jakarta, Surabaya, Bandung, Medan, and Semarang. When you register an account, fund via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, and place bets on Liga 1 matches, live blackjack, or Mobile Legends tournaments, we gather information necessary to verify your identity, process your payments, and settle your bets.

Our privacy commitments align with our account-security focus. We encrypt sensitive data, restrict staff access to personal information, and never sell your details to third parties for marketing purposes. Your account balance, transaction history, and betting preferences remain yours alone. This policy outlines our data collection, storage, retention, and your rights to access or delete your information.

What we collect on rajangamen

We collect information in three categories: account registration, payment processing, and gameplay activity.

Account registration: When you sign up on rajangamen, we request your full name, date of birth, email address, phone number, and residential address. This information is used for Know Your Customer (KYC) verification, which is mandatory before your first withdrawal. We store these details securely on encrypted servers located in data centres within or adjacent to Southeast Asia.

Gameplay and betting activity: We log every bet you place, every game you play, and every table limit you choose. This includes the amount wagered, the match or game selected (e.g. Liga 1 fixtures, blackjack rounds, Mobile Legends tournaments), the outcome, and your resulting balance. We use this data to settle disputes, detect fraud, and ensure compliance with our terms.

Device and session data

We track your IP address, browser type, device model, and session duration to authenticate login attempts and prevent unauthorised access.

Communication records

When you email our support team, we retain copies of your messages and our responses for dispute resolution and service improvement.

Cookies and analytics

We use cookies to remember your preferences (language, table limits, favourite games) and track which pages you visit so we can optimise the interface.

How we use your data

We use the information we collect for six primary purposes. First, we verify your identity before processing withdrawals — this protects you from fraud and complies with anti-money-laundering regulations. Second, we process your deposits and withdrawals, matching your registered name against your payment method to ensure funds flow only to accounts you own. Third, we settle your bets — if you predict Liga 1 outcomes or play live roulette on rajangamen, we calculate payouts and credit your account based on bet records and official match results.

Fourth, we detect and prevent fraud by monitoring unusual activity patterns (e.g. multiple login attempts from different cities within minutes, or withdrawal requests to newly added payment methods). Fifth, we improve our platform by analysing aggregated gameplay trends — which live tables attract the most players during Idul Fitri or Nyepi holidays, which esports markets see the highest volumes, or which payment method experiences the fewest delays. Finally, we comply with legal obligations: if Indonesian authorities request customer information as part of a fraud investigation, we provide it under formal legal process.

We do not sell your email, betting history, or personal data to advertisers, brokers, or third-party platforms.

Data storage and international transfer

Our servers are located in data centres within Southeast Asia, primarily supporting Indonesia operations. However, we may backup your data to secondary facilities outside your jurisdiction for disaster recovery. When we do, we ensure the hosting provider enforces the same encryption and access controls as our primary site. You acknowledge that data transferred outside Indonesia may be subject to different legal protections, though we contractually require all processors to maintain confidentiality and security equivalent to this policy.

Your rights and data retention on rajangamen

You have the right to request access to all personal data rajangamen holds about you. Email our support team with your request, and we provide a download of your information (name, registration date, payment history, bet records) within five business days. You also have the right to request deletion of your account and associated data — once deleted, your account cannot be recovered, and your funds are refunded to your registered payment method. Deletion requests are processed within ten business days.

We retain your account data for as long as your account is active. If you close your account, we keep minimal records (transaction summaries, identity verification notes) for seven years to comply with Indonesian tax and anti-money-laundering regulations. After seven years, we delete or anonymise personal identifiers so the data can no longer identify you.

If you believe your data has been misused or accessed without authorisation, contact our support team immediately. We investigate all data-breach reports and notify affected users within 72 hours if personal data is compromised. You have the right to lodge a formal complaint with Indonesia's data protection authority if you believe we violate this policy.

Cookies and tracking on rajangamen

Our rajangamen platform uses session cookies to keep you logged in and remember your preferences (table-limit filter, language selection, game history sort order). These cookies expire when you close your browser or after 30 days of inactivity. We do not use cookies to track you across other websites — our tracking is limited to rajangamen itself.

We do not embed third-party analytics scripts (Google Analytics, Facebook Pixel) that would report your activity to external companies. Instead, we analyse traffic internally using server logs. You can disable cookies in your browser settings, though doing so may limit your ability to stay logged into your rajangamen account.

Third-party processors

We work with a small number of vendors who access your data on our behalf. Our payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) receive your name and account details to execute transfers. Our email service provider handles password-reset and support-team communications. Our hosting provider stores encrypted account data on our servers. All processors sign data-protection agreements requiring them to use your information only for the services we contract, and to delete or return your data when our relationship ends.

Contact and policy updates

If you have questions about how we handle your data, email our support team. We monitor all inquiries and respond within one business day. We may update this privacy policy to reflect changes in our services or to comply with new regulations. We will notify you of material changes by email or by displaying a notice on rajangamen when you next log in. Your continued use of rajangamen after changes become effective constitutes your acceptance of the updated policy.

Our services are available only where local law permits. You are responsible for verifying that your use of rajangamen complies with your jurisdiction's data protection and online gaming laws. We do not offer our services in jurisdictions where online wagering or data collection practices are prohibited.